Returns and Refunds
Download our returns form HERE.
Number Nineteen handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return.. Our address for returns is; Number Nineteen: Shop 19/13 Mooloolaba Esplanade, Mooloolaba, Sunshine Coast, QLD 4557.
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full.
Refunds will be processed promptly and payment made by the same method that you made payment. Refund payments may take up to 14 business days to be received.
Refunds are made at the discretion of Number Nineteen.